Terms & Conditions

Who you are contracting with

• Company: GTN SYSTEMS S.R.L.
• Registered office: Str. Bogdan Gheorghe Tudor nr. 5, bl. 21G, sc. 1, et. 8, ap. 54, Sector 3, 031925 București, România
• Trade register number: J2025065892003
• Tax identification number (CUI): 52423712
• VAT: not registered for VAT. Our prices include no VAT and we issue no VAT invoice.
• Contact: support@lookara.org

1. What the Service is

Lookara compiles publicly available and licensed information into reverse-lookup and personal-safety reports. Each finding is labeled with a source and a confidence score.

Lookara is not a consumer reporting agency and this is not a consumer report under the FCRA. Do not use it for employment, tenant, credit, or insurance decisions.

2. Eligibility & account

You must be at least 18 years old and able to form a binding contract. You are responsible for activity under your account and for keeping your credentials secure.

3. Acceptable use

You agree to use the Service only for lawful purposes and in line with our Acceptable Use Policy. Prohibited uses include stalking, harassment, doxxing, and any FCRA-covered decision (employment, tenancy, credit, insurance).

4. Subscriptions, trials & billing

The Service is offered on a trial-to-subscription basis. Your trial price, renewal price, renewal date, and billing cadence are disclosed at checkout and in your receipt.

Subscriptions renew automatically every 28 days (4 weeks — 13 billing cycles per year) until cancelled. You can cancel at any time in one tap from your account; access continues until the end of the paid period. Refunds are governed by our Refund Policy.

Your responsibility. By purchasing the 7-day trial you enter a subscription that begins automatically when the trial ends. Cancelling before that point is yours to do, and you confirm at checkout that you accept these Terms, the Privacy Policy and the Refund Policy — we record which version you accepted and the date. A trial that is not cancelled before it ends converts and the charge is due. Our Refund Policy then gives you 30 days from your first enrolment to ask for that charge back; raised after those 30 days have run out, it stands. Your statutory rights as a consumer are unaffected.

5. Credits

Lookups consume credits. Your plan includes a credit allotment each 28-day billing cycle; additional credits may be purchased. Credits have no cash value and may expire as described at purchase.

6. Accuracy & no warranty

Public data is imperfect and changes over time. We present confidence scores and sources so you can judge each finding, but we do not warrant that any result is complete or error-free. The Service is provided "as is."

7. Limitation of liability

To the maximum extent permitted by law, our aggregate liability arising from the Service is limited to the amount you paid us in the 12 months before the claim.

8. Changes & contact

We may update these Terms; material changes will be notified in-product or by email. Questions? Email support@lookara.org.